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Frequently asked questions
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What types of cleaning services do you offer?
We offer residential, commercial, deep cleaning, move-in/move-out cleaning, and customized services based on your needs.
How do I book a cleaning service?
You can book through our website, by phone, or via social media. We’ll confirm your appointment as soon as possible.
Do I need to provide cleaning supplies?
No, we bring our own eco-friendly products and professional equipment. If you prefer we use yours, just let us know!
Are your cleaners insured and trustworthy?
Yes, all our staff are background-checked, trained, and fully insured for your peace of mind.
How long does a cleaning session take?
It depends on the size and condition of the space. We’ll give you an estimated time when you book.
Do I have to be home during the cleaning?
It’s up to you. Some clients stay, others give us access and go about their day. Your comfort and trust are our priority.
Do you offer regular cleaning packages?
Absolutely! We have weekly, biweekly, and monthly plans with discounts for recurring services.
Can I reschedule or cancel my appointment?
Yes, we just ask for at least 24 hours' notice to avoid cancellation fees.
How do I pay?
We accept cash, bank transfers.
What if I’m not satisfied with the service?
We offer a satisfaction guarantee. If something isn’t right, let us know within 24 hours and we’ll make it right
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